1. Introduction
Welcome to Tuition Excellency ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our online teaching platform and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Definitions
"Platform" refers to Tuition Excellency website, mobile applications, and related services.
"User" refers to any person who accesses or uses our Platform.
"Teacher" refers to users who provide educational services through our Platform.
"Student" refers to users who receive educational services through our Platform.
"Content" refers to all materials, information, and data shared on our Platform.
3. User Accounts
3.1 Account Creation
To use our Platform, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Verification
Teachers must complete our verification process, which may include background checks and credential verification. We reserve the right to reject applications that do not meet our standards.
3.3 Account Suspension
We may suspend or terminate accounts that violate these Terms or engage in inappropriate behavior.
4. Teacher Responsibilities
4.1 Qualifications
Teachers must possess the necessary qualifications and expertise to teach their listed subjects. Misrepresentation of credentials is grounds for immediate termination.
4.2 Professional Conduct
Teachers must maintain professional standards, provide quality education, and treat students with respect. Inappropriate behavior will result in account suspension.
4.3 Content Quality
Teachers are responsible for creating original, accurate, and appropriate educational content. Plagiarized or inappropriate content is prohibited.
5. Student Responsibilities
5.1 Respectful Behavior
Students must treat teachers and other users with respect. Harassment, discrimination, or inappropriate behavior is prohibited.
5.2 Payment Obligations
Students are responsible for timely payment of agreed-upon fees for educational services.
5.3 Academic Integrity
Students must maintain academic integrity and not engage in cheating, plagiarism, or other dishonest practices.
6. Payment Terms
6.1 Platform Fees
Tuition Excellency charges a service fee for facilitating connections between teachers and students. Fee structures are clearly displayed on our Platform.
6.2 Refund Policy
Refunds are handled on a case-by-case basis. Students may request refunds for unsatisfactory services within 24 hours of the session.
6.3 Payment Processing
All payments are processed through secure third-party payment processors. We do not store payment information on our servers.
7. Intellectual Property
7.1 Platform Content
Tuition Excellency owns all rights to the Platform's design, features, and proprietary content. Users may not copy, modify, or distribute our Platform without permission.
7.2 User Content
Users retain ownership of their original content but grant Tuition Excellency a license to use, display, and distribute such content on our Platform.
7.3 Copyright Infringement
We respect intellectual property rights and will remove infringing content upon proper notification.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our Platform, you consent to our data practices as described in our Privacy Policy.
9. Limitation of Liability
Tuition Excellency provides a platform for connecting teachers and students. We are not responsible for the quality of educational services, disputes between users, or any damages arising from use of our Platform. Our liability is limited to the maximum extent permitted by law.
10. Termination
Either party may terminate their account at any time. We reserve the right to suspend or terminate accounts that violate these Terms. Upon termination, your access to the Platform will cease, but these Terms will continue to apply to any outstanding obligations.
11. Changes to Terms
We may update these Terms from time to time. We will notify users of significant changes via email or Platform notifications. Continued use of our Platform after changes constitutes acceptance of the updated Terms.
12. Contact Information
If you have questions about these Terms, please contact us:
Email: tuitionexcellency@gmail.com
13. Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms will be resolved in the courts of [Your Jurisdiction].